Author Archives: homesteadop

Do you think of following up with customers as a path to “opening a can of worms”? We challenge you to see it differently! Why Follow Up?  1. Following up allows you to learn what customers like most about your work—that’s valuable information you can use to set yourself apart from other contractors.  2. What…

1. We like feedback. We want to know how we can improve your experience. For example, if we can package things differently to make your life easier, let us know. Your feedback helps us understand things from your perspective. The more we know, the better we can be of service.  2. Eleventh-hour orders carry a…

Discipline & Technology In the book “Good to Great: Why Some Companies Make the Leap . . . and Others Don’t,” Jim Collins describes the traits of successful companies. We’ve covered several of them (humble yet driven leaders, the right people, and confronting reality, a hedgehog mindset) in past articles. Now, we continue our series…

Homestead Outdoor Products now carries Evolve Stone®, a high-performing, simple-to-install stone veneer with the look and feel of natural stone. Evolve Stone delivers premium quality, aesthetics, and ease of installation: More impermeable to moisture than other stone veneer products on the market because it doesn’t hold moisture against the structure Exceptionally durable to withstand the…

Summer brings the perfect storm of heat, humidity, and the hot sun. It’s prime time for dehydration, heat exhaustion, and heat stroke, so it’s important to make sure workers know the first signs of heat-related problems.  Early Warning Signs Excessive thirst  Dry mouth Fatigue Muscle cramps Dizziness More serious symptoms—such as rapid heart rate, no…

A Hedgehog Mindset Jim Collins’ book Good to Great: Why Some Companies Make the Leap . . . and Others Don’t describes the six traits of successful companies. Our past articles have discussed three of those characteristics (humble yet driven leaders, the right people, and confronting reality) as they relate to contractors. Now, on we…

As pleased customers of both Key-Link and Wolf, we anticipate a smooth transition, with a seamless experience for Homestead’s customers. We expect an improved, more robust supply channel for all.

Referrals from satisfied customers stand as one of the most effective tools for growing a business. However, not all contractors feel comfortable requesting them. They don’t want to bother their customers, or they believe it’s in bad form to ask for referrals. If that’s your perception, you may be missing out on new opportunities!  Instead,…

We are pleased to announce that William (Bill) Hursh has joined our team! As an inside sales representative, Bill will support our customers by estimating materials required for projects and facilitating a smooth order process. He began his role at Homestead Outdoor Products on March 14. A Lancaster County native, Bill has years of estimating…

Confront Reality In past articles, we discussed two traits (humble yet driven leaders, and the right people) that author Jim Collins says successful companies embody. Now, we’ll touch on the third trait in Collins’ book  Good to Great: Why Some Companies Make the Leap . . . and Others Don’t. Great Companies’ trait #3: Confront…